dating silverface Sophos configure updating grayed out

VCU's managed Sophos environment will force anti-virus policy down to computers at different times.

The information that follows can be changed back to the supported policy without warning.

Additionally, if you wish to use Sophos AV on the future computer it will require at least 256MB of RAM.

For more information about PUAs, how to find them, and how to handle them, please see the VCU Sophos PUA Manual. See the following documents for a step-by-step tutorial: Sophos may be set to search archives, which will both slow down your Mac and cause multiple error messages from Sophos. Click on the blue Sophos shield on the right side of your menu bar. On the Sophos screen, on the top right-hand side, there are 3 icons: a question mark, an open book, and, well, we're not sure what that is, but click on the OTHER icon. You can turn off the notification so those messages don't keep bothering you. If a white X appears over the Sophos icon in the system tray, it means an update has failed or there may be a need for a computer restart after an update occurred.If you get a message saying Sophos has detected a virus, don't panic. Click on Scanning Options in the Configuration list, and make sure there is NOT a check in front of "Scan inside archive and compressed files" or "scan mailboxes." That should speed things up. Please verify that you are connected to the Internet, then double click the shield icon to try the update again.For those who wish to wait, we plan to schedule an automatic upgrade through Sophos. First, look on your control panel to see if there's another anti-virus program, uninstall it, and try to install Sophos AV again.Sophos anti-virus Features: Sophos requires a minimum of 256MB of RAM memory to run. If you didn't find another anti-virus program, do a search on your computer for the file "Sophos Anti-Virus competitor " If your computer finds this file, save a copy of it to your desktop.VCU Technology Services provides new Sophos anti-virus versions at different times.

There is no requirement for the general VCU community to upgrade to the new version of Sophos using the manual process. The most common reason this might happen is if you have another anti-virus program installed that you did not remove.

The IT Support Center will work with you to resolve this issue so you can install Sophos.

More information: Expanded instructions with pictures Since Microsoft does not support Windows versions prior to Windows 2000, VCU Technology Services also does not support these versions of Windows and does not provide a version of Sophos for these versions of Windows (Windows 95, 98, ME and NT).

Technology Services no longer provides the Symantec Anti-virus software and after June 2007 you will need to uninstall Symantec and investigate buying your own anti-virus solution for Windows 95, 98, ME, and NT.

Instead of trying to make your unsafe system work, you should consider upgrading to a supported version of Windows.

Make sure you set the scan for a time your computer is likely to be on--the scan will only run while your computer is turned on. For a printable PDF instruction sheet with pictures, click here.