If you intend to (or have to) customize your proxy settings, you need to know the IP address for the proxy and the port that it uses.You need this for both HTTP and FTP if you wish to grant full access.
This guide will help you to resolve the proxy connection problem.
Norton 360 provides an easy-to-use interface to configure the application for a proxy connection.
You can specify HTTP connection settings for Live Update, including port, proxy address and proxy authentication details there.
Without proper configuration of your proxy server, Norton 360 won't be able to download updates via Live Update.
My norton version is 18.1.037 and when I used proxy server, the product worked. Thx, Bill I tried both ways--using automatically detect and not using automatical detect, Live update still didn't work; in addition, this computer has been restart many times in 9 days. - Reset Firewall from Advanced Options - Rebooted - Reviewed all proxy entries in browsers - Rebooted several times I am able to successfully browse internet through IE, FF but only this live update thing does not work for me.
However, when I changed setting backed to 'no proxy server', the Live update could not connect to Internet. don't want to uninstall and reinstall the product - any other solution pls help Please read my posts, I was able to solve the issue. I best regards, John I folloewed the steps in your post, swithed Proxy Enable from "0" to "1" and "1" to "0" for several times, my problem was still there, not resolved.
Proxy servers are often used in local networks to cache Web downloads and to prevent direct connections to external hosts for security reasons.
If your Norton 360 doesn't update automatically via Live Update or other download problems occur, chances are you are connecting through a proxy server for which Norton hasn't been configured.
Hi, a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
If you see this error message with Norton Internet Security 4.0, then we recommend that you skip the following two updates from the Live Update session: This error has been reported to us with these two patches, and we are working on fixing it.